The package will be held until a valid physical address is provided (We will notify you if the item is not deliverable to a PO box). If you have issues paying for the product, please feel free to send us a message. E-checks are automatically held until the established clearing date, to reduce any delays please provide a valid telephone number upon the checkout. Most aftermarket items do not come with instructions and professional installation for all items is highly recommended. OEM Direct will try our best to post more general installation guides or FAQ on our blog.No exchanges will be issued on products that have been damaged or used improperly (Modified). We will work with you and solve the problem. FAQ - Frequently Asked Questions.. Q: When will I receive my item? Q: How do I pay? A: No, we do not offer tech support. Please Feel Free To Place Your Order! Please inspect your order upon receipt. Please Include the item number when emailing us. The item "For 08-13 BMW E90 E92 E93 M3 C-Style Front Bumper Lip Chin Spoiler" is in sale since Monday, March 2, 2015. This item is in the category "eBay Motors\Parts & Accessories\Car & Truck Parts\Exterior\Body Kits". The seller is "oemdirect" and is located in Rowland Heights, California. This item can be shipped worldwide.